PharmaHelpBD Privacy Policy

1. Introduction

PharmaHelpBD is a pharmacy procurement and medicine reference management application designed for pharmacy owners and staff.

The application is designed with an offline-first architecture. Core pharmacy data is stored locally on the user's device and the MVP does not require a cloud account or backend server to perform its core functions.

2. Information We Handle

Depending on how you use the application, the following information may be stored locally on your device:

• Pharmacy name
• Pharmacy location entered by the user
• Pharmacy identification information
• Medicine and procurement records
• Medicine quantities and units
• Purchase notes and instructions
• Vendor or wholesaler names
• Vendor phone numbers entered by the user
• Vendor preference information
• Estimated medicine prices entered/imported by the user
• Local activity history
• Application preferences
• App-lock settings where enabled
• Backup files created by the user

The application does not require users to create an online account for its core offline functionality.

3. How Information Is Used

Information stored by the application is used only to provide the application's features, including:

• Managing pharmacy procurement lists
• Searching and browsing the local medicine catalog
• Tracking pending and procured items
• Managing vendor information
• Generating purchase-order messages
• Displaying local activity history
• Calculating estimated procurement totals
• Providing application preferences
• Providing optional application lock features
• Creating and restoring local backups

4. Local Storage

PharmaHelpBD is designed to store core application data locally on the user's device using local storage technologies.

Sensitive local application data may be stored in encrypted local database storage. Security-related secrets, such as encryption material, are designed to be protected using the operating system's secure storage facilities.

Local application data remains on the device unless the user explicitly chooses to export, share, restore, or otherwise transfer it.

5. WhatsApp, Email and External Sharing

PharmaHelpBD can generate an order message that the user may choose to send to a vendor through WhatsApp or email.

When the user chooses an external communication option, the generated information is handed to the selected external application or service.

PharmaHelpBD does not control how an external service processes information after the user chooses to send it.

6. Backup and Restore

The application may provide a backup and restore feature that allows users to export their local application data into a file.

The user controls where that backup is saved or shared. If the backup is transferred to cloud storage, messaging applications, email, or other third-party services, the privacy practices of those services may apply.

Users should protect exported backup files because they may contain pharmacy and procurement information.

7. App Lock and Biometrics

PharmaHelpBD may provide optional PIN or biometric app-lock functionality.

When biometric authentication is enabled, the application uses the device's supported local authentication mechanism. PharmaHelpBD does not receive or store the user's biometric information.

If a PIN-based lock is enabled, security credentials should be stored using secure mechanisms and not as plain-text passwords.

8. Internet and Network Access

The MVP version of PharmaHelpBD is designed to work offline and does not require a cloud backend for its core pharmacy procurement functionality.

Some actions may intentionally open external applications or services, such as WhatsApp, email, or the system sharing interface. Those external services may require an internet connection.

9. Third-Party Services

PharmaHelpBD may interact with third-party applications selected by the user, including communication and sharing applications.

These services operate independently from PharmaHelpBD and have their own privacy policies. Users should review the privacy policies of those services when using them.

10. Data Security

We take reasonable technical measures to protect locally stored application information.

• Encrypted local storage may be used for sensitive data.
• Operating-system secure storage may be used for encryption keys.
• Application lock features may be enabled by the user.
• Network access is not required for core offline functionality.

However, no method of electronic storage can be guaranteed to be completely secure. Users should also protect their device using a secure device passcode and other available security features.

11. Data Retention and Deletion

Because core application information is stored locally, users can remove locally stored application information by using the application's available data-management features or by uninstalling the application, subject to the behavior of the device operating system and any exported backups.

Exported backup files are controlled by the user and must be deleted separately from the device or storage service where they were saved.

If you contact us regarding privacy or data handling, we may retain the minimum information necessary to respond to your request and maintain appropriate records.

12. Children's Privacy

PharmaHelpBD is designed for pharmacy owners, pharmacy staff, and business users. It is not specifically directed toward children.

We do not knowingly design the application to collect personal information from children.

13. Medicine Information Disclaimer

The medicine catalog may contain reference information such as brand names, generic names, manufacturers, dosage forms, strengths, prices, and short indication labels.

Such information is provided for pharmacy procurement and reference purposes only.

Users should verify medicine information against appropriate official, licensed, or professionally verified sources before relying on it for clinical decisions.

14. Changes to This Privacy Policy

We may update this Privacy Policy when the application, data practices, or applicable requirements change.

The updated version will be published on this page with a revised "Last Updated" date.

15. Contact Us

If you have questions about this Privacy Policy, privacy practices, or data handling, please contact us.